The aim of this article is to explore the
practical and relevant role that presentations
offer as tools in business communication
classes. It builds on content I delivered at the
2018 BizCom SIG’s 3rd Annual Conference in
Tokyo. The Japanese business environment
and classroom-based case studies ensure that
the content is connected to the current and
emerging Japanese cultural and business
environment. There are three questions that
guide this paper. Firstly, why are presentation
skills particularly important today? To answer
this, a discussion of political, social and
business shifts that are changing the Japanese
business environment takes place. Secondly,
what are the barriers to presentation and soft
skills workshops in Japan? And the final
question considers, what methods could help overcome the barriers to presentation workshops? In response, this paper offers four activities that can be used in the classroom to create a positive team-working environment, and identifies individual strengths. Furthermore, six key points are identified that one might wish to emphasise during workshops or input sessions, such as the head, the hands, and the heart model, and the importance of hard and soft skills. In summary, by tackling this subject from a culturally sensitive and engaged angle, and following up with appropriate activities, it is possible that barriers within presentation skills workshops can be overcome.
Article available from: https://drive.google.com/file/d/1HT0bsZ_rBsZf4-He0VqHdCbM4kfr-CfM/view
The aim of this Presentation is to use a case study to help other professionals developing syllabi for the business client. To achieve this, the presentation explores the barriers, processes and outcomes of adapting a syllabus for a business client, and specifically a client in the energy market. Syllabuses in business communication tend to follow a timetable that is strongly aligned to a business English textbook. Simultaneously, staff are either encouraged or obliged to sit the TOEIC test on an annual basis. Consequently, this can lead to misaligned targets for the student, company and trainer. The presenter argues that the combination of a misaligned testing method in combination with a general textbook leads to muddled outcomes. However, this could be partially resolved by using different methods, being practical and realistic about outcomes, and using feedback as a guide to development. Therefore, this presentation will utilise a case study that identifies barriers to maximizing workshops, and through (realistic) change, offers potential solutions. Those solutions are informed through the insights gained from feedback about the impact, relevance, and comparative success of the course.
Crossing the divide.
A manufacturing company asked me to develop a full-day workshop for staff based on presentation skills. I was told they couldn’t find a provider for soft skills in English in Japan that met their needs. I have repeatedly observed a gap in service provision in this field.
Question What are the barriers when delivering presentation workshops in Japan?
Putting it into practice
Students introduce each other by learning what motives the other person.
Apply HR hacks and activities used in HR, L&D and corporate development.
Use a strategy wheel to elicit what the students already know and care about.
Design and deliver the worst presentation you possibly can.
Core principles that I have recommended that have received hot and cold positive feedback from business communication workshops.
There is no silver bullet
The head, hands and heart model. Be interesting. Know your subject. Connect.
So contextualize. What is the challenge? What is the solution?
Structures and hacks. The hook, think in threes, words maze.
Define hard skills: Prompt cards, techno-fixing, visualizing.
Develop soft Skills: Credible, curious, collaborative, and engaged.
Emphasize constructive feedback and questions. Silence is OK!.